THE BAKING DESK

Privacy Policy

Last updated: 27 September 2026

This policy explains how The Baking Desk handles personal information when you visit thebakingdesk.in, buy the Home Bakery Starter Book or contact us.

Information we collect and why

We collect information reasonably needed to process your purchase, confirm payment, deliver the digital product, provide support, send important order or service communications, prevent fraud or abuse, and maintain transaction records.

This may include your name, email address, mobile number, order and payment references, payment status, support messages, and download or access records. Normal website and server operation may also generate IP address, device and security information. Purchase records may include visit-source information, such as a referring website or campaign link.

Service communications, not marketing

We use email for purchase confirmations, download and access information, payment or order issues, customer support and important communications about your purchase. We are not currently using buyer emails for newsletters, promotional campaigns or unrelated marketing.

We do not currently send WhatsApp service messages. If WhatsApp or another service messaging channel is introduced, we may use contact details you supplied for relevant purchase or support communications. Introducing marketing would require a separate lawful basis or consent mechanism; buying the book does not automatically opt you into marketing.

Payments

Payments are processed by third-party providers, such as Razorpay or another gateway used by the website, under their own terms and privacy practices. We do not store full card numbers, CVVs, UPI PINs or similar payment credentials. We may receive transaction identifiers, payment status and related information needed to fulfil your order.

Service providers

We do not sell or rent your personal information. Limited information may be processed as needed by our payment processor, hosting and database providers, email service and security or fraud-prevention systems. If analytics is enabled, the relevant analytics providers may also process information as described below. Information may also be disclosed where required by law.

Cookies and browser storage

The website uses necessary session cookies for checkout and security. Browser storage keeps visit-source information and any analytics choice you make. These are separate from optional analytics tracking.

Optional tracking currently configured on this website: Google Analytics 4 and Meta Pixel. These tools load only if you allow analytics, and may use cookies or similar technology to understand visits and purchases. You may decline them. To change a saved choice, clear this website’s browser storage and choose again on your next visit.

Retention and security

We retain order and transaction records for as long as reasonably required for fulfilment, support, accounting, fraud prevention and legal or regulatory obligations. Support communications and technical logs may also be retained for a reasonable period for those purposes.

We use reasonable technical and organisational measures to protect information. No internet system can guarantee absolute security.

Your questions and requests

Email support@thebakingdesk.in for privacy questions, corrections, deletion requests or other personal-data support. We may need to verify that the request relates to you. Deletion is available where legally and operationally possible; some transaction records may need to be retained for accounting or legal reasons.

Policy updates

We will post changes on this page with a revised last-updated date.