THE BAKING DESK
Refund Policy
Last updated: 27 September 2026
The Home Bakery Starter Book is a digital product delivered electronically after successful payment. Digital content cannot practically be returned once access has been provided, so purchases are generally non-refundable after successful delivery or access.
Digital product
- Instant digital access after successful verified payment.
- Technical access issues: we will help restore access.
- No normal change-of-mind refunds after access is delivered.
- Duplicate charges or payment errors: contact support.
Change of mind
After access has been supplied, we generally do not refund purchases because you changed your mind, bought by mistake, no longer need the book, did not read or use it, expected a physical book, expected features not advertised on the sales page, or have a personal preference after accessing it.
Problems receiving or downloading your book
If you do not receive the email, cannot download the book, find a broken link or have another genuine delivery problem, first contact support@thebakingdesk.in. Our first action is to help restore access. A fixable delivery issue does not automatically require a refund.
Duplicate charges and payment errors
We will investigate duplicate charges, an incorrect amount, payment taken without a valid order where the issue cannot be resolved, or another clear payment-processing error, and arrange a correction or refund where appropriate.
Email support@thebakingdesk.in with your purchase email, payment or order reference, and a short description. Do not send card credentials, UPI PINs, passwords or OTPs.
Getting help and your legal rights
If there is a payment or access problem, please contact support first so we can investigate and resolve it. This does not prevent you from using remedies available through your payment provider or under applicable law.
Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable law.